Benier Service & Support
Benier not only delivers equipment, but also provides technical support from people you can rely on. New equipment, installation and commissioning, modernising projects, product development in our Kaak Technology Center: our specialists are ready to provide you with support – wherever and whenever you may need it.
In case of an emergency, you can contact our support line 24/7 via telephone number:
Our professional service team is standing by to assist you anytime, anywhere. During office hours, you can call your After Sales Coordinator, who is your contact person for all questions related to service and spare parts. He will assist you by getting you the answers you need.
Benier Service Box; the digital service manual
When your new equipment is delivered, our digital service manual and first-aid kit are included for all stand-alone machinery. The Digital Service Manual is tailor-made for your equipment and contains important information about operating, cleaning and maintenance procedures; it can also be used to train your staff. Our Digital Service Manual shows you how to use your equipment by means of movies and pictures. This tool helps you take care of your installation, resulting in a longer lifespan.
Benier Service & Support can provide you with extensive training at our facility or on-site to prepare your staff. The focus of the training lies on the machine functions, product changes, problem solving, cleaning and preventive maintenance. This training can be adapted to your special demands.
Preventive maintenance & spare parts
Maintenance always comes at an inconvenient time, but failures due to of lack of maintenance are even more inconvenient. These failures often cost a lot more time and money.
Benier Service & Support is committed to prevent these failures. Our specialists can carry out your maintenance to reduce the risk of unforeseen failures of your equipment.
Benier Service & Support offers you support from specialists who know your installation. Components that show wear will be exchanged with spare parts and our specialist can advise you on how to optimise your production. This can be recorded in a contract for periodic maintenance.
You cannot afford downtime during your production. Benier Service & Support can deliver spare parts within a short time frame. Contact your After Sales Coordinator for more information.