Benier Service & Support
Benier delivers not only equipment, but also provides technical support. People you can rely on. New equipment, installation and commissioning, modernising projects, product development in our Kaak Technology Center: our specialists stand ready to provide you with support – wherever and whenever you may need it.
In the event of an emergency, you can contact our support line 24/7 via telephone number:
Our professional service team is standing by to assist you anytime, anywhere. During office hours, you can call your After Sales Coordinator, who is your contact person for all questions related to service and spare parts. He will assist you by getting the answers you need.
Digital Service Manual
When your new equipment is delivered, our Digital Service Manual and First-Aid Kit are included for all stand-alone machinery. The Digital Service Manual is tailor-made for your equipment and contains important information about operating, cleaning and maintenance procedures; it can be used to train your staff. Our Digital Service Manual shows you how to use your equipment by means of movies and pictures. This tool helps you take care of your installation, resulting in a longer lifespan.
Benier Service & Support can provide extensive training at our facility to prepare your staff. Training can also be done on-site. Training focuses on the functioning of your equipment and on such topics as cleaning, product changes, problem solving and preventive maintenance. This training can be adapted to your special demands.
Preventive maintenance & spare parts
Maintenance always comes at an inconvenient time, but failures due to of lack of maintenance are even more inconvenient. And they then cost a lot more time and money.
Benier Service & Support is committed to preventing these failures. Our specialists can carry out your maintenance jobs to reduce the risk of unforeseen failures of your equipment.
Benier Service & Support offers you support by specialists who know your installation. Spare parts that show wear will be exchanged and our specialist can advise you on how to optimise your production. This can be recorded in a contract for periodic maintenance.
You cannot afford downtime during your production. Benier Service & Support delivers spare parts within the shortest time frame. Contact your After Sales Coordinator for more information.